Psychology And Wellbeing Services

Appointments & Contact

At PAWS Psychology, we support children, young people and adults who are neurodivergent or experiencing social, emotional or learning challenges.
You can request an appointment using the form below, or contact our admin team by phone or email to talk through your options.

Who we see

We work with:

  • Children (5+) and teens
  • Adults
  • Parents and carers seeking support in their caring role
  • People seeking autism, ADHD and cognitive assessments

Appointments are available in-person at our Eltham clinic and via Telehealth (where appropriate).

If you’re unsure whether PAWS is the right fit, you’re welcome to submit an enquiry and we can point you in the right direction.

Appointment Request Form

Who is this appointment for?
  • Myself
  • Child 5–12
  • Teen 13–17
  • Another Adult Family Member
  • Parent / carer support
  • Assessment only
Preferred appointment type
  • In-person at Eltham
  • Telehealth
  • Unsure / happy to discuss
0 of 350
Do you have a referral or Mental Health Treatment Plan (MHTP)?
  • Yes
  • No
  • Unsure
How did you hear about PAWS Psychology?
  • GP or other health professional
  • School
  • Online search
  • Friend / family
  • Other
Send message

What happens next?

Once we receive your enquiry, our admin team will contact you to discuss availability, fees and the next steps for getting started.

Please note: Submitting this form does not create an emergency or crisis service. If you require urgent help, please use the crisis contacts below.

Clinic Location & Contact Details

Address:
PAWS Psychology and Wellbeing Services
13-15 Parsons Road, Eltham VIC 3095

Phone Number:
(03) 7020 9100

Email Address:
admin@pawspsychology.com.au

Referrals & Mental Health Treatment Plans (MHTPs)

You do not need a referral to see a psychologist at PAWS Psychology. You’re welcome to self-refer.

However, you may be eligible for Medicare rebates if you have a Mental Health Treatment Plan (MHTP) from your GP, paediatrician or psychiatrist.

If you’re unsure:

• You can ask your GP whether an MHTP is appropriate for you or your child, or
• Mention this in your appointment request and our admin team can outline general options for funding and rebates.

(We can’t provide individual Medicare eligibility advice but can give general information about common pathways.)

If you need urgent or crisis support

PAWS Psychology is not an emergency or crisis service. We are unable to provide same-day crisis appointments or 24/7 support.

If you are in immediate danger or feel unable to keep yourself safe:

• Call 000 or attend your nearest emergency department.
For urgent emotional support, you can contact:
• Lifeline – 13 11 14
• Kids Helpline – 1800 55 1800
• Your local hospital emergency department
• Your local mental health crisis assessment team (if you have their details)

If you’re not sure whether your situation is an emergency, it is safest to call 000.